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KOT MANAGEMENT (KITCHEN ORDER TICKETS)

From Order to Kitchen.
Without the Confusion.

Send clear kitchen order information from the restaurant floor to the right preparation workflow, so your kitchen team knows what to prepare and where every order belongs.

GENI MENU — KITCHEN DISPLAY SYSTEM (MAIN PASS SCREEN)
ACTIVE KITCHEN TICKETS: 08
MAIN KITCHEN PASS
Chef: Suresh Kumar
NEW: 02 PREPARING: 04 READY: 02
KOT #1048 Table T08
Order #ORD-2084 · 12:42 PM (4 min ago)
Chicken Biryani × 2
Paneer Tikka × 1
Lime Soda × 2
Note: "Less spicy, Extra Raita"
KOT #1049 Table T04
Order #ORD-2086 · 12:46 PM (12 min cooking)
Margherita Pizza × 1
Penne Pasta × 2
Garlic Bread × 1
Cold Coffee × 1
KOT #1050 Takeaway
Order #ORD-2089 · 12:49 PM (Ready at Pass)
Veg Pulao × 2
Dal Tadka × 1
Butter Roti × 4
Status: READY FOR PASS
KOT #1051 Delivery
Order #ORD-2092 · 12:53 PM (Just arrived)
Butter Chicken × 1
Jeera Rice × 1
01

Clear Kitchen Tickets

Give kitchen staff clear item, portion and modifier instructions.

02

Better Order Visibility

Know what is waiting, currently preparing and ready at the pass.

03

Organized Kitchen Flow

Keep kitchen preparation work clear and visible during dinner rush.

04

Connected Operations

Connect KOT tickets with dining tables, waiters, POS and billing.

OPERATIONAL COMPARISON

Your Kitchen Needs More Than an Order Number.

Paper slips get soaked in kitchen steam, item notes get misread, and waiters constantly interrupt chefs to check order progress. Compare traditional kitchen communication with Geni Menu KOT.

✕

Traditional Kitchen Communication

Paper Tickets & Verbal Clarifications

  • • Unclear paper ticket handwriting leading to wrong dish preparation
  • • Manual verbal communication causing kitchen noise and confusion
  • • Difficult ticket prioritization during rush hours
  • • Status visibility gaps between kitchen pass and dining room waiters
✓

Geni Menu KOT

Structured Digital Kitchen Order Tickets

  • ✓ Digital tickets with clear item quantities, sizes, and special notes
  • ✓ Automatic table and order type identification (Dine-in, Takeaway)
  • ✓ Visible preparation status (New → Preparing → Ready)
  • ✓ Seamless 2-way status synchronization with POS and waiter devices
AUTOMATIC TICKET GENERATION

Turn Every Order Into a Clear Kitchen Ticket.

The moment an order is confirmed by your server or cashier, Geni Menu converts it into a structured KOT for immediate kitchen preparation.

1. Front of House Order

Order #ORD-2084

Table: T08 (3 Guests) Dine-in
Server: Ankit K. · Time: 12:42 PM
Chicken Biryani × 2
Paneer Tikka × 1
Lime Soda × 2
Note: "Less spicy, Extra Raita"
2. Generated KOT Ticket

KOT #1048

TABLE T08 New KOT
Dispatched to Main Kitchen Pass
Chicken Biryani (Dum) 2 Qty
Paneer Tikka (Tandoori) 1 Qty
Fresh Lime Soda 2 Qty
⚠️ CHEF INSTRUCTION: "Less spicy, Extra Raita"
KITCHEN STATION ROUTING

Keep Different Kitchens and Stations Organized.

Route appetizers to the tandoor, main courses to curry stations, drinks to the bar, and desserts to the pastry counter.

Main Curry Station

Biryanis, gravies, rice items and main courses.

04 Tickets Pending

Tandoor / Grill

Kebabs, tikkas, naan breads and appetizers.

03 Tickets Cooking

Bar & Beverage

Cold beverages, mocktails, juices and sodas.

02 Drinks Ready

Dessert Counter

Sweets, ice creams, cakes and desserts.

01 Ticket Pending
ITEM-LEVEL KITCHEN NOTES

Every Item. Clearly Listed.

Large readable typography, clear item quantities, and prominent custom instructions ensure zero confusion for line cooks.

KOT #1052
Main Kitchen · Table T12 · 4 Guests
Cooking (08 min)
Chicken Biryani (Large Dum)
+ Extra Egg (2)
× 2
Paneer Butter Masala
⚠️ Instruction: "No Onion, Less Spicy"
× 1
Butter Garlic Naan
× 4
HIGH VOLUME PREPARATION

Stay Organized When the Kitchen Gets Busy.

Keep chefs focused during peak dinner rushes with live ticket status counters and preparation timers.

NEW KOTs
05

Awaiting Chef Acceptance

PREPARING
08

Currently Cooking

READY AT PASS
05

Awaiting Server Pickup

COMPLETED
173

Dispatched Today

12-STAGE RESTAURANT LIFECYCLE

From Guest Order to Kitchen Completion.

KOT Management sits right at the heart of your restaurant operation, bridging servers with line cooks.

STEP 01
Guest Arrives
STEP 02
Table Seated
STEP 03
Menu Choice
STEP 04
Order Placed
STEP 05
KOT Created
STEP 06
Kitchen Receives
STEP 07
Food Prepared
STEP 08
Order Ready
STEP 09
Food Served
STEP 10
Bill Generated
STEP 11
Payment Settled
STEP 12
Table Reset
MULTI-FORMAT FLEXIBILITY

Built for Different Kitchen Environments.

Whether you manage a multi-station fine dining kitchen, a QSR pass, a pizzeria oven counter, or a cloud kitchen.

Fine Dining Kitchens

Multi-course ticket timing and station routing between tandoor, pantry and main stove.

QSR & Fast Food

Instant digital ticket displays for high-volume counter preparation.

Cloud Kitchens

Centralized ticket display routing orders from online channels to line cooks.

CONNECTED PLATFORM

KOT Is the Bridge Between Orders and the Kitchen.

KOT Management connects your floor servers, dining tables, kitchen displays, and billing counter.

CENTRAL KOT ENGINE

Order Management

Confirmed floor orders trigger immediate KOT tickets.

Table Management

Tickets show table number & floor zone for server delivery.

POS Management

Kitchen-prepared items sync directly to guest bill tabs.

Reports & Analytics

Track average dish preparation times & peak kitchen throughput.

GOT QUESTIONS?

Frequently Asked Questions.

Everything you need to know about Geni Menu KOT Management.

1. What is KOT Management in Geni Menu?
KOT (Kitchen Order Ticket) Management in Geni Menu connects restaurant orders to your kitchen staff, generating digital ticket displays or printed slips that show items, quantities, table numbers, and cooking instructions.
2. How does an order become a KOT?
The moment a server takes a table order or a cashier places a counter order, Geni Menu automatically creates a KOT ticket and routes it to the kitchen display or printer.
3. Can KOTs display table numbers and special instructions?
Yes. Every KOT clearly displays the table number (or takeaway order type), item quantities, portion variations, and custom chef instructions (e.g. "Less spicy", "No onion").
4. Can kitchen staff update KOT status from digital screens?
Yes. Line cooks and head chefs can tap to update status from New → Preparing → Ready, updating waiters instantly.
5. Can KOTs be routed to multiple kitchen stations?
Yes. You can route specific menu items to separate kitchen stations such as Main Curry, Tandoor, Beverage Bar, or Dessert Counter.
6. Is KOT Management suitable for small restaurants and cafés?
Yes. Whether you operate a single-counter café or a multi-station fine dining establishment, KOT Management streamlines your kitchen communication.
TRANSFORM YOUR KITCHEN PASS

Bring Every Order Into a Clear Kitchen Workflow.

Give your kitchen team the visibility they need to move orders from ticket to preparation to ready with Geni Menu.