Every Table.
Every Request.
Right on Time.
Give guests an easier way to ask for assistance while helping your service team respond faster. Geni Menu connects table-side requests directly with your restaurant team.
Faster Response
Help staff see customer requests without constantly checking every table.
Clear Table Requests
Know exactly which table needs attention and what the guest needs.
Better Guest Experience
Reduce unnecessary waiting and make service feel more responsive.
Smoother Team Coordination
Keep waiter requests visible to the right restaurant team members.
Stop Making Guests Wait
for Attention.
In a busy restaurant, guests may need a waiter, water, extra cutlery, the bill or assistance — but staff may not immediately notice. Geni Menu makes it easier to connect table-side needs with the team.
Traditional Service
With Geni Menu
See Every Request.
From One Place.
Give your service team a clear view of table-side requests so nothing gets overlooked during busy service.
Simple Requests. Clear Actions.
Restaurant guests can send common table-side requests directly through Geni Menu.
Call Waiter
Guest needs general assistance from staff.
Request Water
Guest needs drinking water brought to the table.
Request Bill
Guest is ready to check out and needs the bill.
Extra Cutlery
Request additional spoons, forks or knives for the table.
Extra Items
Napkins, plates, glasses or other table items.
Custom Request
Guest communicates another specific requirement.
Know Exactly Which Table Needs You.
Every request is connected to the table that created it, giving your team the context they need to respond quickly.
- Table number attached to every request
- Request type and time visible at a glance
- Status updates tracked per table request
From Request to Resolution.
A simple, clear status path keeps your team informed from the moment a request is created to when it's completed.
Request Created
Guest sends a request from the table.
Team Notified
Restaurant team sees the request.
Staff Responds
The appropriate staff member handles it.
Request Completed
The request is marked complete.
Help Your Team Respond With Context.
Staff can see all the information they need to act on each request without any confusion about which table or what is required.
- Table number and request type
- Time of request creation
- Additional notes from the guest
- Current status and assigned staff
- Clear action buttons to accept or complete
Stay Organized When the Dining Room Gets Busy.
During peak service periods, multiple requests arrive simultaneously. Having them all visible in one place helps your team stay on top of every table.
A Simpler Way for Guests to Ask for Help.
Guests send requests directly from their table through a clean, mobile-friendly interface — and the restaurant team receives them instantly.
The Request Journey
Guest Needs Help
Guest is seated at Table 08 and needs assistance.
Guest Sends Request
Guest selects "Call Waiter" from the menu interface.
Team Sees the Request
Restaurant dashboard shows Table 08 — Call Waiter, New.
Staff Responds
Waiter heads to Table 08 and marks request in progress.
Request Completed
Staff marks it complete. Guest is helped. Table cleared.
Built for Better Table-Side Service.
Faster Response
Staff see requests as they arrive and can respond without delay.
Better Visibility
Know which table needs attention without walking the floor.
Less Confusion
Give staff clear request information so nothing is misunderstood.
Improved Coordination
Keep front-of-house teams aligned during every service period.
Better Guest Experience
Make it easier for guests to ask for help without feeling ignored.
More Organized Service
Keep requests visible and tracked until they are completed.
Made for Every Kind of Dining Experience.
Fine Dining
Discreet, elegant request management.
Casual Dining
Keep everyday service organized during rush hours.
Family Restaurants
Handle multiple tables and larger group requests.
Cafés
Manage requests during busy brunch and coffee hours.
QSR / Fast Food
Handle quick requests efficiently during high-volume service.
Multi-Cuisine
Manage requests across different sections and floors.
Hotels & Resorts
Connect dining requests within hotel hospitality operations.
Food Courts
Track requests across multiple stalls and seating areas.
Waiter Requests. Connected to Your Restaurant.
A request is part of the guest experience. Geni Menu connects service activity with the wider restaurant operation.
Full Restaurant Service Journey
Frequently Asked Questions
Everything you need to know about Waiter Requests in Geni Menu.
